Renting terms
Terms and Conditions for Winter World Oy
Last updated: March 26, 2025
1. Introduction
Welcome to our Winter Clothing Rental Service! This document outlines the terms and
conditions governing the rental of winter clothing sets. By using our services, you agree to
comply with these terms.
2. Rental Process
2.1. Eligibility
Person responsible for the reservation must be 18 years or older. You are responsible for
providing accurate information during the rental process, including personal details and contact information.
2.2. Collection and Return
Collect your clothing at the time specified in your reservation. You can return your clothing at
any time before the end of your rental period.
2.3. Delivery & Pick up
Any possible delivery and/or pick up fees always apply to one single trip.
3. Rental Terms
3.1. Rental Period
The rental period starts at the time you have chosen in the booking. The price is always for a 24 hour period, for example for 1-day rental with the pick up time on Monday 12.00, the
return time would be on Tuesday by 12.00. Late return costs an additional charge of 20 €
each day per set. Customers can pick the clothing whenever after your booking has started,
but it does not affect the booking price. Customers can return the clothing whenever before
booking period has ended, but it does not affect the price.
3.2. Condition of Clothing
You are responsible for returning all items (clothing and bags) in the same condition as you
received them. Any damage to the product results in a repair fee, or the full replacement
value of the item. Normal wear and tear is accepted. Minor defects in the product are not a
cause for refund. Clothing returned in dirty condition will incur an additional washing fee.
Repair cost: 50 € per item
Washing cost: 15 € per set
Full value of the items:
Adult overall 400 € Children overall: 90e Jacket: 180e Pants: 120e Gloves: 20e
Bag 5 €
3.3. Cleaning
Do not wash the clothing. We handle the cleaning and maintenance of all clothing items.
3.4. Lost or Stolen Items
You are responsible for the rented items. If any items are lost or stolen, you will be charged
for the full price of their replacement value.
4. Charges and Payments
4.1. Rental charges
Rental charges are clearly stated on our platform. You agree to pay the specified charges for
the rental period.
4.3. Payment Methods
We accept payment through the methods indicated on our platform, including credit/debit
cards and other payment options.
5. Cancellation and Refunds
5.2. Refunds
If we are unable to deliver your pre-reserved clothing set for any reason, you will be given a
full refund. If there is a considerable quality or any other comparable issue with our items,
you will be provided with a replacement for the defective item(s).
5.3 Cancellation and changes
After a booking is made with Winter World, it is possible to cancel or change the details or dates
of the reservation up to 48h prior to collection time. After this Winter World has the right to
charge the full amount of the reservation value.
6. Liability and Disclaimers
6.1. Liability
We are not responsible for any injuries, accidents, or losses that occur during the use of our
winter clothing sets.
6.2. Disclaimers
We make no warranties, either expressed or implied, regarding the fitness, quality, or
suitability of our clothing sets for any particular purpose.
7. Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use, and protect your
personal information.
8. Changes to Terms
We reserve the right to change these terms and conditions at any time. Continued use of our
service constitutes acceptance of the revised terms.
9. Contact Information
Thank you for choosing us for your winter clothing needs!
winterworldoy@gmail.com
Winter World Oy